Sales Associate/Front Desk (Full Time)

Montvale, NJ
Full Time
Mid Level

REQUIREMENTS:

  • Excellent sales, communication, and customer service skills required
  • Must have genuine hospitality and passion for people
  • Goal-oriented with an ability to achieve sales in memberships and retail
  • Ability to learn and use the Club Ready software system
  • Must be fluent in English and have excellent communication skills via in person, phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
  • Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

PHYSICAL REQUIREMENTS:

  • Must be able and willing to move bags, and perform minor maintenance
  • Must be willing to clean Rumble, Bathrooms, Lobby, etc.
  • Must be able to lift up to 30lbs

 

RESPONSIBILITIES:

  • Check in clients for sessions 
  • Provide top of the line service to all new and existing members
  • Execute sales and hospitality process of first time member experience, follow up, and close
  • Maintain acceptable level of personal sales production
  • Work collaboratively with studio management and franchise owner(s)
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
  • Assumes responsibility for developing selling skills
  • Maintain brand standards and initiatives
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